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• How do I buy a dedicated IP?

  You can order a dedicated IP in the client area. ![](https://storage.crisp.chat/users/helpdesk/website/ab6b9643-e755-4671-bc62-2b15f993931f/7e9354a4-b3d5-4a18-8133-83585fabc1dVery popular

• How do I upgrade/downgrade?

  You can upgrade/downgrade in the client area. ![](https://storage.crisp.chat/users/helpdVery popular

• How do I cancel my service?

  You can cancel within the client area. This will cancel the individual server and payment for it, not the account with us. If you have more than one server, they will need each to be cancelled individually. ![](https://storage.crisp.chat/users/helpdesk/websiteVery popular

• PayPal is forcing me to add a card.

  PayPal forces you to have a backup funding source on file when setting up automatic payments. ![](https://storage.crisp.chat/users/helpdesk/website/ab6b964Some readers

• What is your refund policy?

  You can get a refund within one twenty-four hour time period assuming the server has not yet been activated or used as in started.Some readers

• Why am I getting a Maxmind error?

  This error means our systems detected something that caused your order to be flagged as high risk.Few readers

• Where can I register?

  You can register a client area account here: https://ramshard.com/client/registerFew readers