How to Reset Your Client Area Password
If you are having issues accessing your Client Account/Area password, you can easily reset it by following this guide.
On the RAMShard website, click the Client Area button.
![](https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/04-06-3fzk_p0ny81.png)
On the Login page, click the Forgot Password? button.
![](https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/04-06-ganl_10la608.png)
Enter the email address you used to register with RAMShard, then click Submit.
![](https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/04-06-qn0y_1w5nf0u.png)
You will receive an email from RAMShard which contains a link to reset your password.
![](https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/04-06-zvzh_1fh9pgn.png)
On the Lost Password Reset page, enter your new password twice, then click Save Changes to complete the password reset.
![](https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/04-06-xuce_sheddr.png)
You should now be able to log in to your Client Account using the new password you just set!
On the RAMShard website, click the Client Area button.
![](https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/04-06-3fzk_p0ny81.png)
On the Login page, click the Forgot Password? button.
![](https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/04-06-ganl_10la608.png)
Enter the email address you used to register with RAMShard, then click Submit.
![](https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/04-06-qn0y_1w5nf0u.png)
You will receive an email from RAMShard which contains a link to reset your password.
![](https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/04-06-zvzh_1fh9pgn.png)
On the Lost Password Reset page, enter your new password twice, then click Save Changes to complete the password reset.
![](https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/04-06-xuce_sheddr.png)
You should now be able to log in to your Client Account using the new password you just set!
Updated on: 04/06/2024
Thank you!