Question 1

How do I buy a dedicated IP?

Accepted Answer

You can order a dedicated IP in the client area.

|| Go to Services > My Services > View Details > Upgrade/Downgrade Options (in the sidebar), and click the Yes checkbox under the New Configuration column.

Question 2

How do I upgrade/downgrade?

Accepted Answer

${youtube}Tutorial Video

You can upgrade/downgrade in the client area. || Go to Services > My Services > View Details > Upgrade/Downgrade (in the sidebar), and select the new plan.

Question 3

Getting started with FileZilla

Accepted Answer

${youtube}Tutorial Video

Uploading files bigger than 16MB requires you to use an FTP program such as FileZilla.

|| FileZilla for Windows can be downloaded here: https://filezilla-project.org/download.php?type=client || FileZilla for Mac Can be downloaded here: https://filezilla-project.org/download.php?platform=osx

Once FileZilla is installed, you can retrieve your FTP details by navigating to the Files>FTP File Access tab of the panel.

Next, these details need to be entered into FileZilla.

The first field in FileZilla is Host. This will be the IP Address from the FTP Address field in the control panel.

The next field in FileZilla is Username. This will be the username from the FTP Username field of the control panel.

![](https://storage.crisp.chat/users/helpdesk/website/ab6b9643-e755-4671-bc62-2b15f993931f/8513051c-3936-4b8e-a476-fc38c070164b

Question 4

How do I change the WorldEdit wand?

Accepted Answer

${youtube}Tutorial Video

Getting Started

Q: How do I buy a dedicated IP?

You can order a dedicated IP in the <a href="https://ramshard.com/client/">client area</a>. || Go to Services &gt; My Services &gt; View Details &gt; Upgrade/Downgrade Options (in the sidebar), and click the Yes checkbox under the New Configuration column. <img src="https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/1_1l28i79.png" alt="" /> <img src="https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/2_1ncmtxf.png" alt="" /> <img src="https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/3_1eca0c1.png" alt="" /> <img src="https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/4_1gc1767.png" alt="" />

Q: How do I upgrade/downgrade?

${youtube}<a href="e48p4VETHAs">Tutorial Video</a> You can upgrade/downgrade in the <a href="https://ramshard.com/client/">client area</a>. || Go to Services &gt; My Services &gt; View Details &gt; Upgrade/Downgrade (in the sidebar), and select the new plan. <img src="https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/1_m5da8q.png" alt="" /> <img src="https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/2_15655jy.png" alt="" /> <img src="https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/3_v216fx.png" alt="" />

Q: How do I change the WorldEdit wand?

${youtube}<a href="dMDJE8ekbzY">Tutorial Video</a> <h1 id="gettingstarted">Getting Started</h1> Changing the WorldEdit wand is very simple and quite useful if you need to use the wooden axe for gameplay or other plugins. To change the WorldEdit wand, you will need to go into the configuration file and set it to a different ID. <h1 id="changingtheconfig">Changing The Config</h1> You will want to head to the Files drop down tab, then select FTP File Access. Once in the FTP File Access, click into the plugins folder, then click into the WorldEdit folder. You will want to edit the config.yml file. Then scroll down to line 145. <img src="https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/screenshot_1_1sxi6os.png" alt="" /> As you see, it is by default the wooden axe. Though if you want to set it to a less used item, say a dead bush. Just replace minecraft:wooden_axe with minecraft:deadbush. As seen here: <img src="https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/screenshot_2_vydqm2.png" alt="" /> After you set that, click save, and then restart the server. Though if you want to toggle your wand, to disable it. Then just do this command, //toggleeditwand.

Q: How do I change my server type/version?

${youtube}<a href="cN9d8FuzUYA">Tutorial Video</a> <ol> <li>Log into your control panel account here: https://cp.ramshard.com/ </li> <li>Locate the "Server Type" dropdown menu on the main page of the control panel. </li> </ol> <img src="https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/screenshot_7_15f4l08.png" alt="" /> | When you click on the dropdown box, you will notice that the server type selector has drop downs for each server type. <img src="https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/ezgifcom-video-to-gif_1dl8xtx.gif" alt="" /> <ol start="3"> <li>Choose your desired server type and version.</li> <li>Restart your server.</li> </ol> <img src="https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/screenshot_8_dsybov.png" alt="" />

Q: How do I install plugins on my server?

${youtube}<a href="ffUMagN2AtU">Video Tutorial</a> | There are two ways to install plugins on your server. Plugins can be installed using the built in plugin installer or by being uploaded to the plugins folder on the server using FTP. || Ensure you are first running a server type that supports plugins or else the plugins will not work (Bukkit or Spigot for Java Edition, PocketMine for Pocket Edition). <h3 id="usingthebuiltinplugininstaller">Using the built in plugin installer</h3> <ol> <li>Navigate to the Files&gt;Plugin List tab of the panel <img src="https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/image_e7gidu.png" alt="" /></li> <li>Choose the plugin list you want to use from the Source dropdown menu <img src="https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/image_12q6mjy.png" alt="" /> | The Bukkit and Spigot list are for Bukkit/Spigot Java Edition servers, while the Poggit list is for PocketMine Pocket Edition servers. ||| If you are running a PocketMine server, do not choose the PocketMine list. These plugins are from PocketMine's old site and will not work as they are all outdated. You must use the Poggit list (plugins from their new site) instead.</li> <li>Click the name of the plugin you want to install | You can also search for plugins by name in the name box. <img src="https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/image_1086pat.png" alt="" /></li> <li>Choose the version you want from the version dropdown menu and click Install <img src="https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/image_1wu7i3r.png" alt="" /> ||| Sometimes</li> </ol>

Changing the WorldEdit wand is very simple and quite useful if you need to use the wooden axe for gameplay or other plugins.

To change the WorldEdit wand, you will need to go into the configuration file and set it to a different ID.

Changing The Config

You will want to head to the Files drop down tab, then select FTP File Access. Once in the FTP File Access, click into the plugins folder, then click into the WorldEdit folder. You will want to edit the config.yml file. Then scroll down to line 145.

As you see, it is by default the wooden axe. Though if you want to set it to a less used item, say a dead bush. Just replace minecraft:wooden_axe with minecraft:deadbush. As seen here:

After you set that, click save, and then restart the server. Though if you want to toggle your wand, to disable it. Then just do this command, //toggleeditwand.

Question 5

How do I change my server type/version?

Accepted Answer

${youtube}Tutorial Video

Log into your control panel account here: https://cp.ramshard.com/
Locate the "Server Type" dropdown menu on the main page of the control panel.

| When you click on the dropdown box, you will notice that the server type selector has drop downs for each server type.

Choose your desired server type and version.
Restart your server.

Question 6

How do I install plugins on my server?

Accepted Answer

${youtube}Video Tutorial | There are two ways to install plugins on your server. Plugins can be installed using the built in plugin installer or by being uploaded to the plugins folder on the server using FTP. || Ensure you are first running a server type that supports plugins or else the plugins will not work (Bukkit or Spigot for Java Edition, PocketMine for Pocket Edition).

Using the built in plugin installer

Navigate to the Files>Plugin List tab of the panel
Choose the plugin list you want to use from the Source dropdown menu | The Bukkit and Spigot list are for Bukkit/Spigot Java Edition servers, while the Poggit list is for PocketMine Pocket Edition servers. ||| If you are running a PocketMine server, do not choose the PocketMine list. These plugins are from PocketMine's old site and will not work as they are all outdated. You must use the Poggit list (plugins from their new site) instead.
Click the name of the plugin you want to install | You can also search for plugins by name in the name box.
Choose the version you want from the version dropdown menu and click Install ||| Sometimes

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