• How do I connect a custom domain to my server using Freenom?

  We will be using the Freenom Site for this domain linking tutorial. You will first want to login to your account on their site. Once logged in, you will want to click on the services drop down box to the upper right. Then you will want to select my domainsPopular

• How much RAM do I need?

  This will cover some suggestions on how much RAM you will need for your server. Though, if you do need more RAM in the future. You are easily able to upgrade the server when needed. You can refer to this article for that. How do I upgrade/downgrade? Vanilla, Spigot, and CraftBukkit RAM suggestions will be based off of the player count and the number of plugins. For every 15 players, you will want to add 1GB of RAM. For every *Some readers

• Where can I set up a subdomain?

  You can set up a subdomain here: https://ramshard.com/subdomain-creatorFew readers

• How long does it take for my server to be set up?

  Once your payment is processed, your server is set up instantly! You will receive a welcome email with your server details and control panel login information. If you do not receive your server details within 10 minutes after purchase, please contact us. Instant activation is on the basis of stock availability and order-related issues.Few readers

• What are your server specs?

  We use a wide variety of hardware which are all built to provide the best performance for your game server. At the baseline, we have the following server specifications: Various models of CPU (more details below) NVME SSDs in RAID 1 DDR4 ECC RAM 1Gbps Network Port CPUs Most, if not all, of our CPU models have a boost clock speed of at least 4.40 GHz or high core count. Below are among the commonly used CPUs for RAMShard servers: Intel Xeon E-2386/2388G @ Max 5.10 GHz IntelFew readers

• Why can't I join my server?

  Ensure that you have started the server by logging into the control panel with the details that were emailed to you after purcahse in the email titled New Minecraft Server Information. Make sure you are using the correct IP address. If you did not buy a dedicated IP, don't forget to enter the port as well (the numbers after the colon).Few readers

• Do you support CraftBukkit/Spigot/Bungeecord?

  Yep! You can also run any other server type you'd like by using the Custom JAR option.Few readers

• What is Bungeecord?

  BungeeCord is used to link multiple servers together. It is not a standalone server and requires a minimum of 3 servers to work. For example: One Server (Bungeecord) One Server (Lobby) One Server (Factions) Here's a diagram of how it works:Few readers

• Where are your servers located?

  North America Java Edition test server IP - na.ramshard.com Pocket Edition test server IP - nape.ramshard.com Europe Java Edition test server IP - eu.ramshard.com Pocket Edition test server IP - eupe.ramshard.com Singapore Java Edition test server IP - sg.ramshard.com Pocket Edition test server IP - sgpe.ramshard.com Australia Java Edition test server IP - au.ramshard.com Pocket Edition test server IP - aupe.ramshard.comFew readers

• Do you have test servers?

  Yes! Here are the IP addresses for our test servers: North America Java Edition test server IP - na.ramshard.com Pocket Edition test server IP - nape.ramshard.com Europe Java Edition test server IP - eu.ramshard.com Pocket Edition test server IP - eupe.ramshard.com Singapore Java Edition test server IP - sg.ramshard.com Pocket Edition test server IP - sgpe.ramshard.com Australia Java Edition test server IP - au.ramshard.com Pocket Edition test server IP - aupe.ramshard.com IFew readers

• Do you have a Discord server?

  Yes! You can join it here: https://discord.gg/yUYww6SFew readers

• Do you offer free trials?

  We currently do not offer free trials. If you want to try out our servers in different regions, you may instead connect to our test servers. North America Java Edition test server IP - na.ramshard.com Pocket Edition test server IP - nape.ramshard.com Europe Java Edition test server IP - eu.ramshard.com Pocket Edition test server IP - eupe.ramshard.com Singapore Java Edition test server IP - sg.ramshard.com Pocket Edition test server IP - sgpe.ramshard.com Australia JavaFew readers

• Can I manage the plugins on my server or add new ones?

  We provide full FTP file access so you can manage all of the files on your server! You can also use our built in plugin installer to choose from thousands of plugins.Few readers

• Are there any discounts?

  Yep! Promo code 10off will get you a 10% lifetime discount.Few readers

• Which control panel do you use?

  We use the Multicraft control panel.Few readers

• Can I upgrade my server?

  Yep, you can upgrade your server at any time.Few readers

• Can I migrate my files from another host or my single player map?

  Yep! We provide full FTP file access which allows you to upload any files you need. If you need help, just open a chat and we will do it for you free of charge.Few readers

• Is it possible to remove the port from my server IP?

  Yes! You will need to purchase a dedicated IP.Few readers

• How does Bungeecord work?

  The server running Bungeecord (connecting two or more servers together) cannot run any plugins or worlds. For example: One Server (Bungeecord) One Server (Lobby) One Server (Factions) Here's a diagram of how it works:Few readers

• Where can I purchase a domain?

  You can buy a domain here: https://ramshard.com/client/cart.php?a=add&domain=registerFew readers

• What payment methods do you support?

  We currently support PayPal and credit/debit cards.Few readers

• Do you offer free servers?

  Unfortunately we do not offer free servers at this time.Few readers

• How much storage comes with my server?

  Storage is unlimited as long as the files stored are intended for your game server to work and is within fair use. Which files cannot be stored on your server? Personal files of any format. Any other files that are unrelated to your server. What is considered fair use of server storage? Your server uses an acceptable amount of storage suitable for your server type and plan availed, and does not affect the reliability of RAMShard's services.Few readers

• How much does a dedicated IP cost?

  A dedicated IP is $5/Month!Few readers

• Which location should I choose?

  It is always recommended to choose the location that is closest to you and your server player base. This ensures that you and your players will have reliable connection to your game server and the best experience possible. We currently offer servers in the following regions: North America (Canada, United States) Europe (UK, Poland, Germany, France) Asia-Pacific (Singapore, Australia) You may check your latency / connection to our available server regions by connecting to our test serversFew readers

• Do your servers have DDoS protection?

  Yes! All of our servers come with industry-leading Denial of Service (DDoS) protection. We can offer up to 14Tbps of protection against DDoS attacks.Few readers

• Are you currently sponsoring or partnering?

  Sponsorships And Partnerships Are Closed For all partnership or sponsorship inquiries, please open a chat session with us. When sending the email, be sure to state your real name, include all of your social links, and what you are looking to get out of the sponsorship. Also, be sure to entitle the email as "Partnership/Sponsorship Application".Few readers

• What is the difference between premium and regular locations?

  Premium locations use the same hardware as our regular locations. They cost more because bandwidth in these locations is not unlimited like it is with our regular locations.Few readers

• Will any of my files be lost if I upgrade?

  Nope! No files will be deleted when you upgrade your server.Few readers

• Do your servers support plugins?

  Yep! Our servers support plugins.Few readers

• How to Enable 2FA on Your Control Panel Account

  (2FA) is an extra layer of protection on top of your account password which enhances the security of your account. The 2FA security feature is available on your RAMShard Control Panel account. Access your server control panel: RAMShard Server Control Panel From the top bar, click . (https://storage.crisp.chat/users/helpdesk/websitFew readers

• How to Download from GetBukkit

  provides an easy way to download Vanilla, Craftbukkit, and Spigot server JAR files for free! Server JARs are used to launch a Minecraft server of your own, based on the version and type you have chosen. Using or having your own copy of the server JAR is often necessary when you would like to self-host a server on your own. Getting a Minecraft server from RAMShard eliminates the need to acquire or download your own copy of the sFew readers

• What is my server IP address and port?

  The is what players use to connect to your game server. It is made up of two parts—the IP and port. The server IP is the combination of numbers before the : symbol. The server port are the numbers that come after the : symbol. For example, if your server address is 198.111.222.333:44444, the server IP is 198.111.222.333 and the port is 44444. Where to Find Your Server Address You can find your server ip andFew readers

• How to Transfer Your Domain Name from RAMShard to NameCheap

  The steps below explain how to transfer to NameCheap, however the process is similar for any registrar. Step 1: Unlock Your Domain Log in to your RAMShard account. Navigate to the Domains section. Find the domain you want to transfer and unlock it (this may be labeled as "Registrar Lock" or "Domain Lock"). Disable the lock, which will allow the domain to be transferred. Step 2: Get the EPP/Auth Code After unlocking the domain, look for the EPP code orFew readers