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Frequently asked questions.
How can I reset my control panel password?
You can reset your control panel password in the client area. !(https://storage.cris
Where can I set up a subdomain?
You can set up a subdomain here: https://ramshard.com/subdomain-creator
How do I know what my server IP is?
Your server IP was emailed to you when the server was set up and it can also be found in the client area. !(https://storage.crisp.chat/users/helpdesk/website/ab6b9643-e755-4671-bc62
How long does it take for my server to be set up?
Your server is set up instantly after the payment is processed unless there is an issue with your order. You will receive a welcome email with all of your server details.
What is a dedicated IP?
A dedicated IP sets your port to the default port (25565) so you don't have to enter a port on the end of the IP. For example, without a dedicated IP, your IP may be something like 192.168.1.1:25603. With a dedicated IP, you only have to enter 192.168.1.1.
Which control panel do you use?
We use the Multicraft control panel.
Can I manage the plugins on my server or add new ones?
We provide full FTP file access so you can manage all of the files on your server! You can also use our built in plugin installer to choose from thousands of plugins.
How can I reset my client area password?
You can reset your password for the client area here: https://ramshard.com/client/pwreset.php
Can I migrate my files from another host or my single player map?
Yep! We provide full FTP file access which allows you to upload any files you need. If you need help, just open a chat and we will do it for you free of charge.
Are there any discounts?
Yep! Promo code 10off will get you a 10% lifetime discount.
How much storage comes with my server?
Storage is unlimited as long as you aren't storing personal files or files that are unrelated to your server.
Can I upgrade my server?
Yep, you can upgrade your server at any time. No files will be lost.
Where do I log into the control panel?
You can log in to the control panel here: https://budget.ramshard.com/
What are your server specs?
Intel Xeon E5-1650v4 @ 3.60GHz CPU NVMe SSDs in RAID 1 DDR4 ECC RAM 1Gbps Network Port
What is the difference between CraftBukkit and Spigot?
They are the same but Spigot has better performance and more features than CraftBukkit. We would recommend using Spigot over CraftBukkit.
Where can I purchase a domain?
You can buy a domain here: https://ramshard.com/client/cart.php?a=add&domain=register
Do you support CraftBukkit/Spigot/Bungeecord?
Yep! You can also run any other server type you'd like by using the Custom JAR option.
How much does a dedicated IP cost?
A dedicated IP is $5/Month!
Where are your servers located?
North America - Canada Europe - France Asia - Singapore Australia
Which location should I choose?
We recommend picking the location that is closest to you.
What payment methods do you support?
We currently support PayPal and credit/debit cards.
How much RAM do I need?
We recommend 1GB of RAM for every 20 players and plugins.