Some of our services appear not to be working at the moment.

Our team has been notified, and is working on sorting out the issue.

Stop your server

It is possible to take a backup while the server is running, but it is always best to stop it first to ensure no data gets corrupted.
Navigate to the Files>Backup tab of the panel

Click the Start button to begin the backup

There will be a backup in progress message while a backup is being created. Wait for this message to disappear before starting your server.
This is a full server backup so depending on the size of your server, it could take a while to backup.
You can only have three backups at a time and the size limit per backup is 15 GB.
Was this article helpful?
Thank you!