Articles on: Game Server Management

How to Allow Other Users to Manage Your Server

You may want to give someone access to manage your RAMShard server. However, you should never share your own control panel login details (email/username and password). Instead, you can give them their own limited access to manage your server using their own account.

If the other person does not already have a control panel account, open a chat with the email address you want for the additional account and we will get the account created for you.

How to Give Someone Access to Manage Your Server

If the user doesn't have a control panel account with us yet, open a support chat requesting for an account created and provide their email.

Once an extra panel account has been created, access your server control panel: RAMShard Server Control Panel

From the left side menu, navigate to Advanced > Users.

On the textbox, enter the email address of the extra user and press enter on your keyboard.

Once the email appears, select the level of access you want to give from the dropdown options.

Changes to the Users page are saved automatically. The user will immediately be able to access your server from the control panel based on the FTP Access and Role you set for them.

Below is a list of the options available for FTP access and Role, and the level of access they grant:

FTP Access

No Access - The user will have no access to the server files.
Read only - The user can view and download files, but cannot make changes or upload files.
Full Access - The user can make changes, edit, delete, upload, and download files.


Unassigned - Removes the user from the Users list.
No Access - The user will not have any access to the server in the control panel.
Guest - The user can view basic details of the server (e.g. online players) in the control panel.
User - The user can view the chat interface in the control panel.
Moderator - The user can view the server log and chat in the control panel.
Super Moderator - The user can use the console, chat interface, as well as the start, stop, and restart buttons in the control panel.
Administrator - The user has all access to mange the server in the panel but cannot give other users FTP access.
Co-Owner - The user has full access just like an owner but cannot give other users the Co-Owner role.

That's it! The user now has access to manage your server.

Updated on: 04/14/2024

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