How do I quickly delete a large file/folder?
Getting Started
You can easily delete large files or just a mass amount of files using this method. Which is quite simple!
To do this, you will want to head into the Files drop-down tab and then select the FTP File Access.
![](https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/screenshot_15_o14sya.png)
On the side-bar of the FTP File Access page, you will notice something entitled New Dir, click that. Then name the directory:
DANGER_DELETE_ALL
Please note that you must create this in the root/home directory.
![](https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/ezgifcom-gif-maker-1_eb00nc.gif)
Once the directory is created, you can move your files in there, using the move tool. Then select the DANGER_DELETE_ALL on the list and then set all target directories and then click submit.
![](https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/ezgifcom-gif-maker-2_h1c5dy.gif)
![](https://storage.crisp.chat/users/helpdesk/website/2f7c46d7ab05ec00/ezgifcom-gif-maker-3_l5ncxj.gif)
After you follow these steps, you must restart your server for these files to be removed.
Updated on: 01/17/2024
Thank you!